Our story

Tom Money Lean Six Sigma Consultant

Improve and Consult was established to offer Lean Six Sigma services and HR/Recruitment best practice consulting as a single package to our clients.

Our mission is to work with our clients to streamline, reduce costs, improve internal and external customer satisfaction and save their people time.

The business was founded and is led by Tom Money, supported by a small team of experienced Lean-HR Consultants contacts who have worked with Tom for many years.

Tom Money has worked in HR and Recruitment since 2004.

With experience in Recruitment Management and Recruitment Process Outsourcing he moved into Lean Six Sigma and process improvement with the National Broadband Network in Australia.

This was the largest infrastructure project in the world and required a huge recruitment and HR program of work to scale the business from 1800 people to nearly 6000.

Our team

Our vision

Tom Money

Tom Money


Tom has worked in the corporate world in Recruitment and HR since 2004; notably managing one of the largest and most efficient recruitment drives in APAC at Nbn. Taking this experience and Lean training he decided to make some changes to the HR industry and moved into Lean Six Sigma and process improvement.

Tom is an accredited Lean Six Sigma Black Belt. Using Lean Six Sigma methodology and recruitment best practice he has helped businesses grow and transform. At the National Broadband Network of Australia, the largest infrastructure project in the world, involving connecting 8m homes to fast broadband and heavy media scrutiny, he helped them expand from 1800 to 6000 FTE in 18 months. Managing to increase the output of the team, increase customer satisfaction and reduce the working hours of team members.

With scores of operational and process improvement projects under his belt, Recruitment and HR are still his passions.

“Time, workday productivity and work life balance are important to us.

We believe that HR and Shared Services have been left behind in the process and operational improvement evolutions of the last few years. We want to help these business areas be the most efficient and highest performing areas of an organisation.

We love to save our clients time, strip out waste, increase performance of teams and processes, enabling their people to work efficiently and leave on time. Let us help you save your people time”

Tom Money