What does Waste mean, what is DOWNTIME and how does it affect the world of HR?
Toyota created a lean framework with the following 8 lean manufacturing wastes, the acronym for these eight wastes is DOWNTIME. The wastes below are present in all of business processes and if you can address them and strip them out, you will save your teams a lot of time, effort and cost.
Not utilised talent
Lets looks at DOWNTIME in a little more detail
Forms completed incorrectly and then had to be re-completed and resubmitted.
Writing an advert or job description for a hiring manager, only to find out that the location is wrong.
Finding 6 candidates for 4 roles, as per the workforce plan, which is incorrect and those roles no longer exist in the new structure
Poorly applied automation in the Recruitment and HR process
Waiting for a colleague in finance to send you the requisition approval before you can begin your job
Unbalanced workloads in a process will lead to bottlenecks
Not utilised talent
Not speaking to the HRBP who used to work in Recruitment, Finance and HR to ask how we can streamline things… they know better than anyone.
Assigning staff members to the wrong tasks
Sending internal mail by post and then waiting 24-48 hours for it to arrive…. why are we posting things in 2017? Scan it!!!
Posting contracts out to new employees to sign and return by post.
Thousands of HR and new starter packs and documents in a cupboard never to be used
Poor monitoring systems to assess inventory
Unreliable recruitment suppliers
Driving to the other side of the country for a meeting, to discover you could have dialled in
Walking up to level 4 to speak to someone, because you can never reach them on the phone.
Hiring Manager’s hands being held way too much through a process, because they are too busy, untrained or are being lazy.
Double handling of the same task, eg someone checking someone else’s work, why cant it be done right first time?
If you would like help discovering and stripping out your DOWNTIME & waste.